We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be contenting the following conditions:
①Your item must be in the same condition that you received it.
②Your item is unworn or unused, with unbroken tags, and in its original packaging.
③You also need the receipt or proof of purchase.
④Your order is not an international order, and
your order address must be located in CN mainland.
⑤For hygiene reasons, the seal of cosmetics, swimwear or lingerie must be unbroken and in place.
⑥Your items are not chosen from clearances, special offers, discounts areas. And you haven't used your gift cards, auto discounts and discount codes in your order.
⑦You are within 14 days after receiving your item now.
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If you are contenting these conditions, please follow the next steps to finish your return:
1️⃣ Click to "
CHAT US", Enter Code:
Start Return Non-International
2️⃣ Then you will receive a message "Start Returns: Non-International Orders only". Follow the insctruction of this message and
send us Email. To ensure the content you filling is all correct, in order that we can locate your email and successfully handle your request.
3️⃣ Then we need 1 working day to handle your request. After 1 working day, you will receive an Email with Title: "Order Number:___+ Result of Start Return Non-International Request".
4️⃣ If your Start Return Non-International Request is
Approved, You will receive an
Email Return Approval, that means you can Repack your items and Post them off now! This email will give you:
🟠 Returns Courier Choosing Tips.
🟠 Must-Do: Upload Return Courier
Tracking Number &
Reply the Email Return Approval in 7 days.
🟠 Must-Do: Courier Senders
Must Pay for Return Courier fees (About $1-2).
🟠 You can Give Up Your Returns Rights anytime. Please also
Reply the Email Return Approval and claim.
🟠 FASHIONMIKA Save the Rights.
🔺Lastly, Make sure you keep proof of postage! And wish you could finish your returns & refund successfully!
🔺Keep an eye on your return tracking. You'll get an email once we receive your returned item.
🔺Once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
🔺You can Give up Your Right to Returns anytime. Please also Reply the Email Return Approval and claim that you give up your Returns right. Then, we can give you Special Offsets Discounts on Something You Like as compensation, which might save your money and energy on Return Process.
5️⃣ If your Start Return Non-International Request is
Disapproved, You will receive an
Email Return Rejection. This email will give you:
🟠 Reject reason.
🟠 Other Compensation Options: Choose 1 and Reply our Email.
🟠 Including: Special Offsets Discounts on Something You Like.
🟠 If you haven't reply our Email in 24 hours, we treat you as giving up your Compensation Rights.
🟠 FASHIONMIKA Save the Rights.
🔺Then you choose 1 Compensation Option and Reply us Email is Okay. You will receive the Special Compensation within 7 working days in your FASHIONMIKA's Account. We promise that you will be satisfied with our compensation service. We promise that all the Reject Reason we gived is enough fair and open, and you will find it in "RETURNS & REFUND POLICY-Exceptions / non-returnable items".